Job Description
📋 Description Provide holistic Product Operations support for the product onboarding experience across program Partner with Product, Engineering, Design, Data, CX, Sales, CSM, and Operations to translate Identify setup and onboarding issues that cut across login, invites, provisioning, multi-entity Build scalable operating cadences that improve cross-team alignment, release readiness, customer Use AI to automate processes, improve analysis, and directly ship product or workflow improvements 🎯 Requirements 3+ years in product operations, product management, program management, consulting, customer Experience using data to size opportunities, diagnose root causes, analyze support trends, and Strong customer judgment and ability to understand onboarding, setup, access, identity, or Ability to translate qualitative feedback and messy cross-functional input into crisp requirements Comfort working in ambiguous, technically complex areas and driving clarity across Product Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly 🎁 Benefits Flexible PTO Centralized home-office equipment ordering Health and wellness stipend Budget for intra-office travel Weekly coffee stipend One Medical annual membership
