IT Support Technician (f/m/d)

📋 Description Provide first-line IT support and resolve common issues; escalate complex incidents as needed while Troubleshoot laptops (Windows/macOS), mobile devices, printers, peripherals, and meeting room tech. Install, configure, maintain, and replace end-user equipment. Support onboarding/offboarding by preparing and configuring IT equipment. Maintain IT asset records and assist with inventory management. Support Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). 🎯 Requirements Experience in IT support, service desk, or desktop support; able to troubleshoot across systems and Strong troubleshooting knowledge across Windows and macOS. Experience with hardware, peripherals, and workplace tech. Familiarity with Microsoft 365 services (Outlook, Teams, SharePoint, OneDrive). Experience with ITSM tools (e.g., Jira) or similar platforms. Ability to manage requests, prioritize tasks, and follow defined service processes. 🎁 Benefits Four-day Flexi-Week with one lighter/fully disconnected day per week while maintaining full pay and Hybrid working flexibility to support collaboration and autonomy. Monthly remote-work expense contribution. Home office furniture support. Meal vouchers for lunch. Public transportation support for commuting.