Policy Administration Associate

📋 Description Role focuses on delivering an exceptional experience to Ethos policy holders as a TPA. Handle high volume policy servicing requests and complex transactions. Maintain accurate policy records and client interactions. 🎯 Requirements 3+ years in operations, customer support, or related roles. Experience in life insurance or related industry preferred. Bachelor’s degree preferred. Proficiency with Salesforce or equivalent support/help desk software. Strong problem solving, time management, and prioritization. Excellent written and phone communications; ability to work independently and cross-functionally.