Job Description
📋 Description Manage customer relationships from executive to end user Scope agentic workflow use cases with Scale’s engineering team and refine them with customers Lead cross-functional project teams to deliver AI/ML objectives Proactively identify customer needs and pain points to ensure customer success Oversee onboarding and successful implementation of customer accounts 🎯 Requirements Active TS/SCI clearance 5+ years in stakeholder management or customer-facing delivery of enterprise-scale Track record of analytics-driven problem solving Excellent verbal and written communication skills Willingness to be onsite with the customer in Colorado Springs 4 days/week and travel at least 25% 🎁 Benefits Comprehensive health, dental and vision coverage Retirement benefits Learning and development stipend Generous PTO Commuter stipend may be eligible
