Customer Service Rep(08785) - 2317 W University Dr

📋 Description Respond to customer inquiries via phone, email, and in-person interactions Address and resolve customer complaints in a timely and professional manner Process orders, refunds, and exchanges accurately Maintain knowledge of products, services, and company policies Collaborate with other departments to ensure customer satisfaction Document customer interactions and update records in our system 🎯 Requirements Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Proficiency in customer service software and basic computer skills Ability to multitask and prioritize in a fast-paced environment Patient and empathetic approach to customer interactions High school diploma or equivalent