Application Support Engineer (3–5 years exp.)

📋 Description Role involves Level 1 and Level 2 support for existing clients. Primary contact to identify, troubleshoot and provide resolutions to reported issues. Collaborate with R&D, replicate issues and communicate findings to engineers and QA for bug 🎯 Requirements Min Diploma in IT/CS/Computer Engineering. Preferably >1 year in IT industry managing large-scale applications support. Pro-active, customer-focused, and comfortable dealing with clients/vendors. Excellent communication skills with diverse groups. Energetic, motivated team player, able to work under tight timelines. Good interpersonal skills, resourceful, able to work independently. 🎁 Benefits We are an equal opportunity employer and value diversity at AvePoint. Check out our careers blog for content on our people, culture, and workplace.