IT Support Specialist

📋 Description Own and triage IT support queue for 400 users First point of contact for Google Workspace, Mac, Chrome, VPN, remote desktop issues Assist with device provisioning and onboarding for new hires Contribute to SOC 2 and ISO 27001 evidence gathering Support onboarding of newly acquired brands 🎯 Requirements 3+ years in IT support or service desk Based in Europe and able to work in real time with IT team Experience with Google Workspace admin, Mac support Familiar with VPN, Chrome, OS troubleshooting Comfort with AI tools like ChatGPT; automations not required 🎁 Benefits 100% remote work Autonomy and flexible problem solving Low bureaucracy, steady momentum Small, friendly team Vibrant network of SaaS professionals Flexible time off