Implementation Specialist - Spanish

📋 Description Primary contact for new SMB customers during implementation Guide hardware/software setup and system training for onboarding Monitor progress to ensure adoption and activation Collaborate with support, engineering, sales, and product management Handle high volume of calls and emails Deliver exceptional customer service to build loyalty 🎯 Requirements 2+ years in a customer-facing role (sales or support) Salesforce proficiency and data-informed engagement planning Understanding of success metrics for customers and Motive Excellent listening, problem-solving, and communication skills Ability to manage multiple tasks with attention to detail Documentation, Data analysis, Reporting, SQL, Salesforce experience a plus 🎁 Benefits