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Job Description
📋 Description Serve as a strategic partner to clients, aligning SeatGeek’s technology with their business goals Build trusted relationships with senior leaders and key decision-makers across client Identify and execute opportunities across product adoption, commercial improvement, and fan Lead business reviews, internal and external, and deliver insights that support renewals, adoption Leverage strong client relationships across all levels of the clients org, including senior Manage daily communication, resolve issues, and build trust with a portfolio of clients, including 🎯 Requirements 4+ years in a client-facing role such as customer success, account management, consulting, or Track record of driving client outcomes—not just managing relationships, but improving business Experience and comfort presenting to and building relationships at leadership levels of internal Deep understanding of commercial and financial aspects of companies, and how to impact the P&L Strong communication and presentation skills; you can simplify complexity and speak both client and Confidence working with data; experience with platforms like Looker, Google Suite and other 🎁 Benefits Flexible work environment, allowing you to work as many days a week in the office as you’d like or A WFH stipend to support your home office setup Unlimited PTO Eligible for the SG discretionary annual bonus based on individual and company performance Up to 16 weeks of fully-paid family leave 401(k) matching
