Job Description
📋 Description Manage complex shipment challenges and urgent customer needs beyond standard procedures. Trace carriers for delayed or difficult shipments to resolve quickly. Source coverage for oversized or specialized loads within service constraints. Use bid/quote tools to identify vehicle options and cost estimates. Anticipate issues and implement solutions before they impact customers. Make informed decisions with limited information and assess downstream impact. 🎯 Requirements Proven experience in time-critical logistics or related fields. Ability to decide quickly under pressure with incomplete information. Strong problem-solving and independent issue resolution. Experience de-escalating customer concerns with professional communication. Creative solutions for non-standard transportation needs. Strong organizational skills and attention to detail. 🎁 Benefits Hourly compensation $23–$26 per hour. Health, dental, and vision insurance options. 401(k) company contribution program. Professional development and training reimbursements. Fast-paced tech-driven logistics environment. Clear advancement path to senior roles.
