Lead Client Success Manager
BazaarvoiceJob Description
📋 Description Own a portfolio of Enterprise UK Strategic & Global accounts Maintain retention and reduce churn with executive alignment Lead cross-functional teams to deliver value-based outcomes Guide clients on marketing best practices and program health Identify and guide upsell opportunities with sales Represent client success in executive meetings 🎯 Requirements Bachelor’s degree; 10+ years in account management/client services for enterprise brands Proven retention, health, and revenue growth track record Strong relationship-building with executive stakeholders Execution, accountability, and autonomous decision-making Experience managing multiple enterprise accounts and cross-functional initiatives Excellent communication and collaboration skills 🎁 Benefits Global impact and growth opportunities Culture of innovation and collaboration Career progression into global CS strategy roles