Commercial Field Engineer – Post-sales

📋 Description Lead onboarding and implementation engagements for commercial and mid-market customers Help customers configure and optimize CodeRabbit within their development workflows and CI/CD Deliver customer trainings, onboarding sessions, workshops, and technical enablement programs Conduct configuration and integration reviews to ensure best practices and maximize platform value Troubleshoot customer issues and collaborate with Support, Product, and Engineering teams for Serve as a technical escalation point for complex implementation challenges 🎯 Requirements 2+ years in a customer-facing technical role (Solutions Engineering, Customer Engineering Experience onboarding or supporting SaaS, developer tooling, or infrastructure products Strong knowledge of software development workflows and modern engineering tools Comfortable troubleshooting APIs, integrations, Git workflows, CI/CD pipelines, and cloud-based Familiarity with cloud platforms such as AWS, GCP, or Azure Comfortable working from the command line and debugging technical issues