Proactive Moderation Operations Specialist

📋 Description Own moderation cases end to end from ticket creation to moderation and QA Apply labels to user-generated content with speed and accuracy Monitor evolving abuse trends and adjust priorities Work on proactive moderation workflows and processes On-call work at weekends on a rotation basis Exposure to graphic or objectionable content 🎯 Requirements Bachelor's degree in business, operations, or related field 3+ years in content moderation, trust & safety, or similar Strong judgment, policy consistency, and time-pressure handling Experience improving operational processes Data-driven decision making and cross-functional collaboration Analytical, deep-dive investigation skills 🎁 Benefits Role based in Gurugram, India with on-site work Equal opportunity employer and inclusive culture