Job Description
📋 Description Conduct virtual site surveys for restaurant installations. Install and configure POS hardware and networking components. Provide onsite or virtual staff training and support. Lead multi-site installations and mentor junior specialists. Travel to client sites as required. Collaborate with PMs, Technicians, and Engineering to ensure success. 🎯 Requirements Deep understanding of networking: cabling, routers, switches, Wi‑Fi. Strong troubleshooting and problem solving; able to escalate issues. Hands-on POS installations across restaurant environments. Experience with client-facing walkthroughs and training (Zoom/in-person). Proficient with Microsoft Office, Google Workspace, CRM, ticketing, travel management. 2-3 years in restaurant/technical support; fintech/SaaS experience preferred. 🎁 Benefits Medical, Dental, Vision; nationwide plans. HSA with Employer Match; company-paid life and disability insurance. 401(k) with employer match; pre-tax commuter benefits. Paid parental leave; vacation, holidays, sick time, volunteer time off. Stipends for cell phone/internet; education reimbursement up to $2,000/year. Employee Resource Groups; inclusive culture.
