Technical Support Specialist – French Market

📋 Description Diagnose technical issues and provide support for Geotab hardware/software (GO devices, MyGeotab Collaborate with partners, customers, sales reps, and internal teams via phone, chat, and email. Offer technical expertise on database setup, user management, rules and reporting, device errors Balance multiple tasks and adapt to evolving technology and market demands. Support a 24/7/365 operation with a flexible schedule as needed. 🎯 Requirements 1 - 3 years in a customer service/support role with technical troubleshooting. Post-Secondary Diploma/Degree in Engineering, Computer Science, or related field. Working knowledge of SQL, Python, C#, or JavaScript, and data warehouses like Google BigQuery. Excel (pivot tables and reports) and Google Suite proficiency. Excellent verbal and written communication; fluent in English and French. Ability to manage a flexible schedule in a 24/7/365 operation. 🎁 Benefits Flex working arrangements Home office reimbursement program Fantastic state of the art office Public transportation reimbursement Employer pension contributions Generous medical & dental benefits for you and family