Technical Account Manager

📋 Description Become a product expert across our solutions. Act as the tech liaison with mid to upper market customers. Provide technical guidance and best practices proactively. Collaborate with CSMs, AEs, Support, Product & Engineering. Lead meetings with customers, sharing progress and insights. Identify product improvements from customer feedback. 🎯 Requirements 6+ years in a client-facing technical role (SaaS). 3–4 years in CRM implementations or integrations (Salesforce, Dynamics 365). Experience with SSO, API integrations, and email deliverability. Strong software development process understanding. Excellent communication and relationship-building skills. Problem-solving, creativity, and multi-project management ability. 🎁 Benefits Equal Opportunity Employer values diversity. Hit the apply button to explore this role.