Sr Customer Value Manager
Coupa SoftwareJob Description
📋 Description Lead portfolio of customers, acting as primary customer-facing advocate Develop mutual success plans and engagement frameworks Advise on Business Spend Management to drive measurable impact Collaborate with pre/post-sales, product, and internal teams Build executive relationships and drive value with stakeholders Coach customer teams for success and cross-functional collaboration 🎯 Requirements 5+ years in P2P and/or S2C domain expertise Experience in customer/client management or SaaS solutions Strong negotiation and win-win skills Perseverance in challenging situations Entrepreneurial, outcome-based problem solving Excellent organizational, interpersonal, and data analytics skills 🎁 Benefits Global Well-Being Perks for all employees Paid wellness days and birthday time-off Volunteer Time Off (VTO) and Employee Assistance Program Business Travel Protection and Referral Bonus Program Location-specific benefits package based on role location