Implementation Analyst - Bilingual (English & Spanish)

📋 Description Lead mid-market customers through successful implementations Own implementation tasks such as data structuring, data migration and product training Assist customers in identifying ways to get the most value out of the product Lead meetings with client stakeholders Deliver formal training to end-users Provide knowledge transfer to internal team members throughout the onboarding process 🎯 Requirements 1+ years of relevant experience in software implementation, customer onboarding or application Fluent in English and Spanish BEng degree or equivalent Experience in manufacturing and/or industrial space Excellent communication, presentation, facilitation, time management, and interpersonal skills Proficiency in Microsoft Excel (XLOOKUP, PivotTables, advanced formulas) 🎁 Benefits Competitive salary and meaningful equity opportunities Healthcare, dental, and vision coverage 401(k) / RRSP enrollment Take what you need PTO Work culture focused on meritocracy and global collaboration