Job Description
📋 Description Lead strategy, execution, and performance of renewals across the US Oversee a team of renewal specialists to optimize renewal processes Drive customer retention, revenue continuity, and lifetime value Collaborate cross-functionally with Sales, CS, Finance, Operations, and Product Own renewal revenue targets and monitor KPIs Improve renewal execution through standardized processes and tools 🎯 Requirements 10+ years in Renewals/Customer Success/Revenue roles 7+ years leading managers and geographically dispersed teams Proven record of renewal strategies increasing retention and revenue Executive partnering experience with Sales, Finance, Product, Operations, Legal Expertise in renewal forecasting, contract management, pricing, risk mitigation Bachelor's degree required; MBA preferred 🎁 Benefits Healthcare (medical, Rx, dental, vision) Flexible spending accounts and Health Savings Accounts Life and AD&D, 401(k) with company match, disability insurance Tuition reimbursement and additional benefits
