Remote Pharmacy Care Coordinator, MA (Contract to Perm)

📋 Description Telephonic patient engagement for Evergreen’s pharmacy program Enroll patients and explain pharmacy services over the phone Document consent and enrollment in the EHR Coordinate with care team and update patient profiles Manage high-volume outbound outreach and inbound support Support remote operations across chronic kidney disease care 🎯 Requirements Current CMA/RMA certification (preferred) or equivalent Experience in telephonic, outbound patient outreach or call-center Strong communication to build trust over the phone Comfort with EHR updates and electronic prescriptions Ability to manage outreach queues and follow-ups HIPAA privacy knowledge and secure handling of PHI 🎁 Benefits Paid time off starting at 4 weeks for full-time employees A robust 401(k) program with employer match after six months Health, dental, vision, and life insurance including an HSA Remote-friendly setup and equipment provided Telephony tools and dedicated home workspace support