Product Support Specialist, Education Team (Full time, 1-year contract)

📋 Description Guide schools through SSO setup, domain verification, and provisioning Support Google Workspace and Microsoft Entra ID backends Act as tech point for State partnership rollouts across auth paths Diagnose onboarding blockers with school IT admins Create setup guides and self-serve resources Track common issues and suggest internal improvements 🎯 Requirements Experience with SSO, SAML/OAuth, identity and access setup Hands-on with Google Workspace and Microsoft 365 / Entra ID admin At least 3 years in technical support or implementation Calm, methodical problem solver when integrations break Clear English and Hindi communication Able to manage multiple school systems and timelines 🎁 Benefits Remote contract role (12 months, India-based) Flexible hybrid work arrangement with internal Canva team Virtual interviews and inclusive culture