Customer Success Manager

📋 Description Develop a value realization plan with customers to address cybersecurity needs and drive business Align Netskope capabilities to customer goals and manage adoption across teams. Advocate for customers with Sales, Product, Support and Engineering to ensure a joined-up Engage senior stakeholders to map solutions to business objectives and monitor adoption metrics. 🎯 Requirements 5+ years of customer success management with enterprise customers. Customer-centric, proactive mindset with empathy to drive loyalty and adoption. Proven track record navigating large enterprises and building trusted relationships at all levels. Experience driving product adoption and expansion by understanding customer outcomes. Experience building cloud and cybersecurity programs; ability to travel 5-10%. Bachelor’s Degree preferred.