Sr Managed Services Consultant

📋 Description Drive platform adoption and customer success across global portfolio. Understand business challenges and design measurable, impactful solutions. Build trusted relationships with customers, stakeholders, and partners. Align deployments with architecture and future requirements. Identify upsell opportunities and expansion potential. Collaborate with product and engineering to relay feedback. 🎯 Requirements 4+ years in account management, customer success, consulting, or similar. Experience with SaaS, CRM, web technologies, digital marketing. Strong understanding of customer experience and enterprise tech. Excellent communication in English and Portuguese and/or Spanish. Strong product knowledge and ability to learn new tech quickly. Analytical mindset with problem-solving skills. 🎁 Benefits Remote work opportunity based in Brazil. Comprehensive healthcare coverage for employees and families. Paid time off for work-life balance. Employee mentoring programs for professional growth. Career development and continuous learning opportunities. Chance to work with global enterprise customers and innovative tech.