Staff Technical Writer
OktaJob Description
📋 Description Lead documentation for major product launches. Collaborate with Engineering, PM, QA, Support, and Info Dev team. Prioritize docs across initiatives to meet release dates. Create end-to-end feature docs: API references, SDK/CLI/Terraform guides. Develop product expertise to ensure accuracy and align with workflows. Adhere to team guidelines, processes, and tools. 🎯 Requirements 7+ years writing documentation for Cloud/Enterprise products. Tools/Technologies: Oxygen XML Author, VS Code, Acrolinx, Git/GitHub, Jira, Confluence. Frameworks: DITA, Markdown, OpenAPI, API publishing platforms. AI Tools: Generative AI to boost productivity. Security/IAM domain knowledge (Okta or IDaaS). Experience leading launch documentation and reading code/API specs. 🎁 Benefits In-person onboarding in Bengaluru, with hybrid work model. Employee well-being programs and social impact initiatives. Talent development and community engagement opportunities.