Senior IT Project Manager- Agentic AI

📋 Description Lead end-to-end delivery of Agentic AI and Conversational AI initiatives (chat, voice, agent Manage multiple concurrent projects across planning, design, development, testing, deployment Facilitate client workshops to gather requirements on business processes, journeys, workflows, and Develop and maintain project plans, monitor milestones, manage risks, dependencies, scope changes Coordinate cross-functional teams including architects, developers, AI specialists, QA, security Lead testing, UAT, deployment planning, release management, and post-launch monitoring for stable 🎯 Requirements Proven experience delivering end-to-end IT projects with focus on Agentic AI, Conversational AI, AI Strong technical project management skills: planning, stakeholder mgmt, risk mitigation Experience gathering business, operational, and technical requirements and translating into Solid understanding of contact center tech, IVR, telephony, CRM integrations, APIs, analytics, and Hands-on QA, UAT, defect management, release readiness, deployment planning, production validation Familiarity with Agile methodologies and tools like Jira, Confluence. 🎁 Benefits 100% remote opportunity based in India. Opportunity to lead cutting-edge AI transformation and enterprise automation projects. Exposure to advanced technologies including Agentic AI, Conversational AI, CCaaS, and intelligent Collaborative international environment with cross-functional global teams. Career advancement, leadership development, and continuous learning. Competitive compensation with comprehensive benefits.