Job Description
📋 Description Provide operational oversight and ensure timely and accurate scheduling of participant appointments Assist with troubleshooting complex or urgent scheduling issues and resolve escalations promptly Ensure quality assurance by reviewing and auditing scheduling data for accuracy, completeness, and Participate in administrative and compliance tasks with the objective of ensuring scheduling Provide leadership and team management support by directly supervising and supporting the Monitor team productivity, accuracy, and adherence to scheduling policies and performance standards 🎯 Requirements High school diploma or equivalency required; associate or bachelor’s degree in healthcare Minimum of two (2) years of experience in healthcare scheduling or operations Minimum of two (2) years of experience working in a supervisory position with demonstrated ability Minimum of one (1) year of experience working with Electronic Medical Records (EMR) and Experience leading in a data-driven organization, leveraging reports and data to prioritize and Strong leadership skills with a proven ability to coach, motivate, and develop high-performing teams 🎁 Benefits Medical insurance coverage (Medical, Dental, Vision) Work/life balance - We mean it! 17 days of personal time off (PTO), 12 Paid holidays observed 401K savings + match Comprehensive compensation package including base pay and bonus And additional benefits!