Technical Support Engineer (French or German)

📋 Description Role: Level 2 Technical Support Engineer for NETGEAR Enterprise Support (Remote Ireland). Handle moderately complex networking product support and case management for business customers. Escalate to L3 when needed and collaborate with internal teams. 🎯 Requirements 3+ years in technical support, networking-focused preferred. Fluency in French or German (in addition to English). Solid understanding of wired and wireless networking fundamentals. Experience with remote diagnostic tools and ticketing systems. Strong communication, multi-tasking, and customer-first mindset. Bachelor's degree in IT/Engineering or equivalent experience. 🎁 Benefits €40K – €46K salary Equity Bonus