Job Description
📋 Description Lead the strategy for the Consumer Experience Platform, including first-party engagement channels Define vision for customer-facing conversational experiences, AI-assisted engagement, and Collaborate with Engineering, Design, AI, Customer Success, and customers to transform journeys 🎯 Requirements Bachelor’s degree in Computer Science, Engineering, Business, or related field (MBA preferred). 5+ years in Product Management delivering enterprise SaaS products or platforms. Experience building customer-facing digital products across web, mobile, messaging platforms Strong collaboration with UX designers to build accessible, user-centric experiences. Proven ability to define strategy, set priorities, and execute roadmaps in Agile environments. Strong analytical skills using qualitative and quantitative data to drive decisions. 🎁 Benefits Remote-first model with fully remote work (#LI-Remote) and optional WeWork space for in-person Competitive health, wellness, and financial benefits including 401(k) with employer match and ESPP. HSA & FSA plans, generous PTO, holidays, parental leave, and development resources. Employee stock purchase program and comprehensive life/disability insurance.
