Senior Strategic Account Manager

📋 Description Senior IC in Behavox's Strategic Account Management, managing 3–5 Tier 1/2 accounts with complex Own executive relationships at C-suite and Head-of level; provide advisory leadership on compliance Define engagement standards across QBRs, escalation, and account planning; create vertical Intervene in at-risk accounts and coach other SA Managers to resolution without displacing Represent Behavox externally at events and lead customer communities and advisory boards. Hybrid role based out of the New York office. 🎯 Requirements Proven experience with enterprise, multi-region account management in highly regulated industries Executive engagement skills with senior compliance, risk, and technology leaders. Ability to own end-to-end delivery, health, renewal/expansion strategies across geographies and Experience creating playbooks, metrics, and onboarding materials; strong collaboration and Strong communication and presentation skills; comfortable speaking at industry events. 🎁 Benefits Global mission with global teams Competitive compensation and health benefits for employee and family Generous time-off and flexible schedule