Senior Instructional Designer

📋 Description Own needs analysis to determine what we build by talking to customers and analyzing product usage Own learning design: design courses, certifications, and live sessions with strong instructional Hand off to Knowledge & Enablement Specialists with clear designs and stay as design authority Build and iterate AI-accelerated workflows within the production pipeline. Facilitate live sessions, workshops, and represent Synthesia at North American conferences. Measure and improve using engagement, completion, assessments, and qualitative data. 🎯 Requirements Proven senior-level instructional design experience with end-to-end ownership of needs analysis and A portfolio of real-world customer-facing or professional learning experiences. Experience facilitating live sessions and speaking to large audiences (conferences, webinars). Hands-on experience building agentic or multi-step AI workflows with iterative learnings. Cross-functional collaboration with Product, CS, Support, and Marketing. Hands-on content development and publishing experience. 🎁 Benefits New York or Austin hybrid work arrangement (2 days in office). US benefits package including medical, vision, dental, mental health support, flexible benefits LMS/CMS experience and public speaking opportunities are highlighted perks.