Customer Success Associate

📋 Description Onboarding and Adoption: Schedule and run 1:1 onboarding sessions for new users to integrate Warm Outreach and Email Engagement: Reach out to low activity or dormant users to drive adoption Engagement with cross-functional teams: Collaborate with Account Managers, Customer Support, and 🎯 Requirements 1+ years in high-volume outreach or user support in a client-facing role. Comfortable guiding diverse user types through platform training; explain complex issues simply. Strong rapport-building, clear communication, and ability to manage multiple tasks in a fast-paced Motivated, organized, and eager to learn new workflows and industry use cases. Willing to be in the London office 1x per week.