Support Engineer
NewEraTechJob Description
📋 Description Provide remote and onsite support for clients including users, networks, systems and installations Test, diagnose, repair, configure and upgrade hardware and IT equipment Troubleshoot, analyse and identify hardware, software and network system faults Configure and deploy PC and Server hardware as well as peripheral and network equipment 🎯 Requirements Previous experience and relevant qualifications Proficiency in 365 Admin, CA, Intune, and basic Autopilot troubleshooting, along with a fundamental Knowledge and competency in core hardware and operating system technologies including installation Previous client service experience Understanding of Windows Server Operating Systems, Active Directory, Group Policy, DNS, Exchange Knowledge of TCP/IP, Cloud Technologies, and IT security 🎁 Benefits A friendly team environment with a strong technical support network Broad range of options for training and developing your IT skills Opportunity to work with the IT industry\'s latest technologies Internal career growth for high performers and IT super-stars Cost price on products from our suppliers Lunches and snacks provided