Technical Support Engineer
Core BTSJob Description
📋 Description Provide onsite onboarding support, desktop deployment, and IT operations support. Prepare, image, configure, deploy, and ship laptops, monitors, and devices for new hires and Maintain IT asset inventory, lifecycle records, tagging, and storage organization. Coordinate hardware procurement, POs, and vendor relationships for IT equipment and services. Support user account provisioning, software licensing, MFA, Group Policy, and other admin tasks. Assist with onboarding workflows and onsite conference room AV and office infrastructure support. 🎯 Requirements Experience in desktop support, IT provisioning, hardware deployment, or technical support. Familiarity with workstation imaging and deployment processes. Experience with IT asset management and inventory control. Strong organizational, communication, and customer service skills. Ability to lift/move IT equipment and perform structured cabling and patch-panel work. Experience with Endpoint Central, Dell hardware diagnostics, and enterprise onboarding processes 🎁 Benefits Comprehensive benefits program including health, vision, and dental insurance; 401(k) plan. Paid holidays, vacation, and flexible time off; training and development opportunities.