Job Description
📋 Description Lead design strategy across CLEAR’s travel and CLEAR1 experiences (web, mobile, kiosks, partner Collaborate with Product, Engineering, Operations, Marketing, Partnerships, and Member Care to Spearhead enrollment, verification, authentication, subscription, account management, and Use research, field insights, experimentation, and data to reduce friction and improve outcomes. Develop design systems, service blueprints, and experience standards for consistency. Set operating model for design reviews, prioritization, and cross-functional ways of working. 🎯 Requirements 10+ years leading product and/or industrial design organizations. Proven ability to link design strategy to measurable business outcomes (conversion, retention Successful track record designing complex consumer and enterprise experiences in fast-paced Experience building experiences across physical and digital ecosystems (kiosks, mobile, web, tools Excellent communication and executive stakeholder management skills with cross-functional influence. Deep understanding of traveler, enterprise, and operational user needs; strong in user research and 🎁 Benefits Comprehensive healthcare plans and family-building benefits. Flexible time off, wellness stipends, and learning reimbursements. Free OneMedical memberships for you and dependents; CLEAR Plus membership. 401(k) retirement plan with employer match.
