Senior Analyst, Customer Experience Analytics

📋 Description Hybrid role in Menlo Park, 3 days in office Shape how Snowflake measures post-sale CX and uses AI tools Partner with Support, Services Delivery, Operations, and Finance Build scalable tools embedded in stakeholder workflows Analyze support data to drive product strategy and efficiency Work with SQL, dbt, and Snowflake to inform decisions 🎯 Requirements Bachelor's or Master's in CS, Data Science, Statistics, or related field 4-6 years in data analytics or applied data science Strong SQL (Snowflake preferred) and Python Experience with dbt for data modeling Experience building user-facing analytics apps (BI tools)