Job Description
📋 Description Resolve employee IT requests via Slack, Jira, and other channels. Provision laptops, user accounts, access, and SaaS apps for onboarding/offboarding. Build and maintain automations and integrations between systems. Support M&A migrations by consolidating tools and improving efficiency. Document processes and identify recurring issues to improve IT experience. Work with a small team where priorities shift and ownership matters. 🎯 Requirements 1+ years IT support, Help Desk, or Desktop Support (internships welcome). Experience with macOS, Windows, Google Workspace, Microsoft 365, and common SaaS apps. Strong troubleshooting, communication, and customer service skills. Bias for solving problems independently; comfortable in a small team. Belief that AI reshapes work and can accelerate tasks. 🎁 Benefits Full medical, dental, and vision coverage for full-time employees. Unlimited PTO and sick leave plus 14 holidays. 401k match up to 4% with immediate vesting. Generous parental leave for all parents. $1,000 desk setup subsidy for remote office. $100/month wifi/cell phone stipend.
