Customer Success Manager

📋 Description Manage the customer experience from implementation and onboarding through ongoing adoption Build strong, trusted relationships with growers, farm managers, agricultural partners, and Coordinate installation, setup, monitoring, and maintenance of Arable field devices. Serve as a knowledgeable resource on regional agriculture and water-use efficiency. Understand customer goals and tailor support accordingly. Drive adoption, satisfaction, retention, and long-term value. 🎯 Requirements Experience in customer success, account management, agricultural consulting, or related Familiarity with agriculture, irrigation practices, and crop-management. Ability to build credibility with growers and manage multiple customers/projects. Hands-on field experience; comfort working in agricultural environments. Willingness to travel frequently within Southern California region (approx. 25-40%), with some Bachelor’s degree in agronomy, agriculture, crop science, irrigation, or related field, or 🎁 Benefits Competitive base salary with performance incentives Health, dental, and vision coverage 401(k) with company match Flexible paid time off and holidays Career development and growth opportunities Opportunity to work with growers and agricultural partners