Job Description
📋 Description Own end-to-end onboarding for mid-market/multi-property clients from kickoff through go-live and Configure and deploy Canary's product suite with complex configurations for hotel groups. Lead integrations to PMS, payment, and other platforms; coordinate internal teams and vendors. Establish mutual success criteria and drive product adoption to meet goals. Manage senior/multi-stakeholder relationships and expectations to reach go-live. Identify expansion opportunities during onboarding with Sales and Customer Success. 🎯 Requirements Bachelor's degree (BS/BA). 2-3 years in account management or customer success in B2B SaaS. Excellent communication and presentation skills with diverse stakeholders. Proven track record delivering multiple implementations to go-live on time. Consultative mindset, ability to drive adoption and spot expansion. Strong multi-account management and prioritization skills. 🎁 Benefits Target cash compensation $104,000 - $127,000 plus quarterly bonus; stock option grant. Actual compensation commensurate with skill and location.
