Job Description
📋 Description Provide end-user IT support and site administration for a government contract. Triages help desk calls, documents troubleshooting steps, and escalates when needed. Monitor enterprise system status, review logs, and perform initial troubleshooting. Configure and manage Windows OS, applications, and security updates. Support desktop hardware, imaging, and antivirus updates; apply STIGs and IA standards. Assist with backups, logs, database size checks, and preventive maintenance. 🎯 Requirements Active TS/SCI security clearance. Bachelor's degree with 0+ years or HS diploma with 6+ years progressive experience. Experience triaging system problems, patching, and vulnerability remediation. Knowledge of Windows patching, VLANs, and routing. Flexible shifts including nights, weekends, holidays, and on-call. MS Excel/Word/Visio/PowerPoint proficiency. 🎁 Benefits Pay range shown in job posting as guidance; actual compensation based on multiple factors. Company benefits page: https://m9solutions.com/why-join-m9/#our-benefits
