Job Description
📋 Description Own multi-year patient engagement platform strategy across therapies and programs Lead migration of external vendor platform to AbbVie-hosted model, overseeing timeline, risk, and Define governance, standards, and roadmap investments for scalable portfolio support Drive digital engagement and evaluate regulated tech solutions for patient services Manage large vendor relationships, budgets, SLAs, and ROI tracking Collaborate cross-functionally with Marketing, Legal, Compliance, Patient Engagement, Access & 🎯 Requirements B.A./B.S. in Business, Communications, Marketing, or related field 8+ years in pharma/patient services; 3+ years in leadership Deep expertise in patient engagement, hub ops, or related services Experience managing large-scale vendor relationships and budgets in regulated healthcare Proven success migrating platforms from vendors to internal environments Working knowledge of Salesforce Health Cloud or Life Sciences Cloud preferred; familiarity with 🎁 Benefits Comprehensive benefits package including PTO, medical/dental/vision insurance, 401(k) Eligibility for long-term incentive programs AbbVie equal opportunity employer; includes Veterans/Disabled
