Head of IT Platform & Services
BrainlabJob Description
📋 Description Lead Service Desk, Network, Infra and Workplace teams. Drive IT security, compliance and ISO27001 initiatives. Set strategic ITSM governance and improve service quality. Oversee global IT infrastructure across 25 locations. Collaborate with IT Security for shared standards and controls. Report to Global IT Division leader and guide senior team leads. 🎯 Requirements Degree in CS, IT, Engineering or related field. 10+ years IT exp, 5+ years in leadership. Strong ITSM/fitSM background; ISO27001 exp a plus. Good knowledge of network, cloud infra, and workplace mgmt. Experience with ITSM tools (e.g., Jira Service Management). Leadership, customer focus, vendor management skills. 🎁 Benefits Mutually-supportive international team. 30 vacation days plus holidays. Hybrid work model within Germany. Bike leasing and parking facilities. Company restaurant and in-house cafes. Modern fitness program and team events.