Customer Value Engineer (Logis Dispatch/CAD)

📋 Description Discovery and integration mapping for Logis Dispatch/CAD Document customer requirements and translate into a bounded scope of work Run structured discovery to understand dispatch center operations and decision-makers Demonstrations and value storytelling to justify investment Collaborate on scoping, map data flows, and identify needed specialists Support early discovery and transition to a discovery-led operating model 🎯 Requirements Hands-on experience in a 911/dispatch domain or CAD environment Ability to translate customer needs into a clear scope of work Structured discovery, integration mapping, and value selling skills Strong written/verbal communication across customers, Sales, and Implementation Familiarity with CAD platforms and dispatch operations Ability to build a bounded scope and value narrative from discovery 🎁 Benefits Demonstrations and first-look demos as part of the role Structured handoff packages and implementation continuity Opportunity to influence product roadmap with customer insights Remote work with cross-functional collaboration Travel roughly 50-70% as needed Supportive to work in a discovery-led model and value realization