Job Description
📋 Description Own a book of managed accounts; onboarding, adoption, retention, and expansion across your managed Become the expert on each customer's business and how Mutiny fits in. Teach customers how to use our agent-first platform to create assets that move the needle. Run business reviews and crisp follow-ups to drive action. Build the case for renewals and expansion; monitor adoption and customer health. Document and share improvements to create a reusable playbook for the next strategist. 🎯 Requirements Customer-focused mindset with a track record of driving outcomes. Ability to translate customer needs into actionable strategies and "aha" moments. Clear, concise communication; capable of guiding customers through complex concepts. Scrappy, resourceful approach with documentation to help others. Renewal mindset; focus on adoption and health as leading indicators.
