Application Support Engineer

📋 Description Manage and prioritize incoming customer support tickets, ensuring timely responses and resolution Act as the primary technical contact for customers, providing clear updates, setting expectations Investigate application issues by analyzing configurations, customer environments, business Read and understand existing codebases, technical documentation, and system designs to identify Develop and deploy targeted code fixes using C#/.NET and React/TypeScript across production and Configure and troubleshoot core application functionality, including business rules, workflows, and 🎯 Requirements Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent Strong troubleshooting and problem-solving skills, with the ability to analyze whether issues Working knowledge of C#/.NET, with the ability to read, debug, and modify production-level code. Familiarity with React, TypeScript, or JavaScript. Comfortable working with SQL and relational databases. Experience using development tools such as Visual Studio or VS Code. 🎁 Benefits Competitive salary based on experience. Remote work opportunity. Comprehensive health benefits supporting employee wellbeing. Opportunities for career advancement and professional development. Experience working with a diverse and global team. Exposure to modern software technologies and mission-critical applications.