Application Support Engineer

📋 Description Manage and prioritize incoming customer support tickets, ensuring timely responses and resolution Act as the primary technical contact for customers, providing updates and translating issues into Investigate issues by analyzing configurations, environments, workflows, logs, and code behavior. Read and understand codebases, docs, and designs to identify root causes and solutions. Develop and deploy targeted fixes using C#/.NET and React/TypeScript across prod and test envs. Configure and troubleshoot core functionality, including business rules and settings. 🎯 Requirements Bachelor’s degree in CS, IS, or related field, or equivalent hands-on experience. Strong troubleshooting and problem solving; analyze config, code, env factors. Working knowledge of C#/.NET; read/debug production code. Familiarity with React, TypeScript, or JavaScript. Comfortable with SQL and relational DBs. Experience with Visual Studio or VS Code. 🎁 Benefits Competitive salary based on experience. Remote work opportunity. Comprehensive health benefits supporting wellbeing. Career advancement and professional development. Exposure to global team and modern technologies. Opportunity to develop expertise across software eng, cloud, and customer-facing support.