Job Description
📋 Description Support business process analysis for child support programs Engage stakeholders, train users, and improve processes Collaborate with federal staff, operational teams, and support groups Assist with training materials and user engagement efforts Support pilots, proof-of-concepts, and process innovations Identify opportunities to improve workflows and efficiency 🎯 Requirements High school diploma required 1+ years experience with Federal Child Support Programs Experience with stakeholder engagement and training in Federal child support Experience using Jira, MS Office, AI tools, and training/engagement platforms Understanding of operations, process improvement, and workflow optimization Strong organizational skills; ability to manage multiple priorities 🎁 Benefits Salary: $64,230–$83,720 (DOE) Fully remote work opportunity within the United States Full-time, 40-hour work week Flexible work options for work-life balance Medical, dental, vision insurance options HSA options
