Sr. Analyst, Enterprise Service Desk

📋 Description Senior analyst for Enterprise Service Desk for Hedge Fund/PE clients. First point of contact, respond to client issues, coordinate to resolve. Provide white-glove, client-facing technical support. 🎯 Requirements 5+ years in a related field. High school diploma; degree/some college a plus. Strong customer service and troubleshooting. Advanced skills in Microsoft 365, Active Directory, Citrix, Intune, MFA, and VM tooling. Experience with DNS/DHCP/TCP/IP and network issues. Experience with CheckMK/LogicMonitor and security gateways. 🎁 Benefits Diverse tech exposure and career advancement. Competitive compensation and robust benefits package. Wellness programs, snacks, team events.