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Job Description
📋 Description Engage and delight buyers and sellers across channels Resolve disputes and provide timely, correct solutions Mediates between customers to reach win-win outcomes Work in a fast-paced, multi-channel support environment Contribute to customer experience improvements through feedback 🎯 Requirements 1 to 4 years in Customer Service or related roles Professional Dutch and English language skills Strong written and spoken communication Analytical and critical thinking abilities Experience with multichannel support (chat, email, phone) Willing to commute to Lisbon office ≥2 days/week 🎁 Benefits Annual gross base salary: 18,000€ - 23,000€ Health Insurance from day 1 (incl. dental) Work From Home allowance Commuting covered between home and office Office in central Lisbon, hybrid work Catavouchers and annual leave perks
