Job Description
📋 Description Own and elevate provider experience for a portfolio of Sesame clinicians. Lead cross-functional initiatives to improve workflows and lifecycle management. Build scalable operations tools and processes with product partners. Use provider feedback and data to drive product and process improvements. Run monthly provider performance reviews and coaching actions. Leverage AI/agentic tools to automate reporting and communications. 🎯 Requirements 2 to 5 years in sales, account management, customer success, or similar roles. Strong communication and relationship-building skills. Excellent analytical skills with data-driven decision making. Experience designing operational processes from scratch. Proficient with AI tools (e.g., Claude, Claude Code, Codex, Cowork). Ability to work cross-functionally and manage multiple tasks. 🎁 Benefits Base salary of $100,000–$130,000 plus equity and bonus. Flexible vacation and comprehensive health coverage. Hybrid work environment with US teams and Berlin.
