Regional Product Expert - Lane Sorting
TomraJob Description
📋 Description The Regional Product Expert is a go-to expert for technical questions on lane-based platform Provide trainings, internal and external, and support global teams with expertise. Deliver high customer satisfaction through technical problem solving and clear communication. Act as interface between customers, service, sales, and global solutions. Balance field time, desk support, process improvement, and training for continuous improvement. 🎯 Requirements Bachelor degree in Electronics/Electro-Mechanical Engineering or related field. Experience in product/technical roles, preferably in industrial equipment service. Excellent problem solving, troubleshooting, and follow-up skills. Strong communication and facilitation; able to present complex tech info clearly. Ability to relate to customers across countries/cultures; ERP/CRM experience (D365 a plus). Valid driver’s license; willing to travel up to 60% of the time. 🎁 Benefits Work equipment provided (laptop, mobile). 6-month probation; notice period per local law. Annual leave: 21 days + 5 days after 5 years. Long service recognition; travel allowance; pension and medical aid benefits.